This two-day executive program will review trends related to reputational risk and its impact on risk management practices and functions with a firm. Reputation and conduct are amongst the most valuable assets a financial institution can possess, and preserving them is essential.
Attendees will benefit from expert speakers from Mazars and other organisations, covering a range of key topics including reputational risk, ethics and integrity and responsible business conduct. The program will also review and compare codes of conduct with a view to benchmarking sound practices. Attendees will benefit from interacting with an expert panel on customers in vulnerable situations—which is increasingly a high profile topic in financial services.
The course will also include a focus on the vitality of maintaining good customer relations and ensuring customer retention via good conduct. Cultural assessments and benchmarking and reputation protection will also be discussed.
Mazars expert speakers include:
- Anthony Carey, Partner and Head of Mazars' Board Practice
- Howard Shaw, Head of Mazars' Anti-Corruption & Whistleblowing Services
- Angela Brouner, Director – Financial Services Consulting
- Gez Llanaj, Director – Risk and Capital
For more information or to register click here.